If you submit findings, please follow the procedures below so that we can respond in a safe and timely manner. These procedures outline how to get in touch with us, how we will respond and some important things to consider.
Please send a PGP-encrypted email to email@example.com and provide as much information as possible including:
the steps to reproduce the issue;
screenshots, logs or code used; and
your contact details, so we can contact you should we require more information to confirm the report.
Download our public PGP key here
Fisher & Paykel Healthcare will:
contact you to acknowledge the request and may ask for additional information;
verify the vulnerability, and coordinate with relevant parties;
develop a plan to remediate the vulnerability if required;
communicate with you regarding disclosure; and
make every effort to respond to enquiries within 10 business days.
Please refrain from including sensitive information, such as patient information, in any screen shots or other attachments you provide to us.
Do not perform any vulnerability or similar testing that seeks to disrupt products that are actively in use.
Do not take advantage of the vulnerability or problem you have discovered.
Do not attempt social engineering or phishing exercises.
After vulnerability testing, each device should be retested to ensure no damage has been inflicted and the device is suitable for use.
Do not prematurely disclose findings. As part of responsible co-ordination of vulnerability disclosure, we encourage you to work with us to minimize the possibility of public safety, privacy and security risks.
We will recognise and provide credit to any researcher who discovers a verifiable vulnerability if requested.
If you have any concerns related to privacy or data, or need to inform us of a privacy incident, please send an email directly to firstname.lastname@example.org so we can take action immediately.
Delivering respiratory support for spontaneously breathing patients
Featuring under nose NIV masks (F&P Visairo) and full face NIV masks - (F&P Nivairo), with vented and non-vented options to suit your hospital NIV mask needs.
Providing Optimal Humidity for intubated patients
Establish effective spontaneous breathing or assist ventilation of the lungs
Respiratory support that replaces spontaneous breathing
Noninvasive respiratory support that provides a continuous distending pressure
Noninvasive respiratory support that delivers high flows of blended air and oxygen
Designed to work in harmony with the way patients naturally breathe while they sleep
F&P SleepStyle - designed to strike the balance between comfort and effective treatment
Nasal High Flow and Humidification for patients at home and in long term care
Home respiratory therapies that deliver humidification via a mask or tracheotomy tube to support and complement the airway’s natural-defense mechanisms
A flow range of 2 to 60 L/min allows for use across the care continuum - from the most acute hospital environment to the home
With Optiflow you can independently titrate flow and FiO2 according to your patient's needs
Introducing F&P Evora™ Full, our new compact full face CPAP mask. Evora Full is minimal contact with full performance featuring our next generation of Dynamic Support Technology™
The adaptable, reliable and robust humidification system. Use with Evaqua™ 2 circuit technology to minimize condensate
Updates and support for healthcare professionals
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