As a global healthcare company operating in complex and uncertain environments, achieving our objectives requires making well‑understood, risk-informed decisions, supported by robust processes and governance. By integrating risk awareness into the way we work, we enhance our ability to adapt, perform and grow while navigating uncertainty.

We embed risk considerations across all levels of the organisation, enabling consistent and transparent decision-making aligned with internationally recognised risk management principles. Senior management and the Board provide oversight and governance to ensure business resolutions are balanced and effective.

In addition to managing known risks, we strengthen our ability to respond to disruptions by investing in preparedness, adaptable systems and strong core processes. Business continuity plans are regularly reviewed and tested to reinforce confidence and capability. With business risk management built into our operations and processes, we enable leaders and teams to make informed decisions that drive innovation and improve care and outcomes.