This page outlines information about the data generated by the SleepStyle™ device and how a user may access, retrieve and erase this data.
The SleepStyle device generates the following data:
The information generated is non-identifiable, as no identifying information such as name are recorded or stored on the device. However, if the data is transferred from the device and incorporated with other information, such as when made available through the F&P InfoSmart Web™ platform, this data may become identifiable.
The data is generated in either a public format European Data Format (EDF) file or in an encrypted, proprietary format.
The SleepStyle device generates on average 1 MB of data per day.
The SleepStyle device only generates data while the therapy is running.
The data is generated in real-time but cannot be accessed in real-time – data is only written to the internal memory and the InfoUSB™ stick at the end of a therapy session.
Data is stored on-device and can be stored in remote storage, if data has been extracted using (i) the InfoUSB stick or (ii) Bluetooth.
Data is stored internally on the device for at least one (1) year, depending on how frequently the device is used.
If plugged in, data will be transferred to the InfoUSB stick at the end of a session. The data may be retained for at least five (5) years on the InfoUSB stick, depending on how frequently the device is used. Data will be overwritten once the InfoUSB stick is full.
Data can be transferred from the InfoUSB stick to the InfoSmart Web platform, if a patient consents to sharing data with their healthcare professional. If transferred to the InfoSmart Web platform, data will be stored in the InfoSmart Web platform for seven (7) years (five (5) years in France) after the healthcare provider has ceased use of their InfoSmart Web account, or earlier if we are asked to delete this data by the healthcare provider (for example, if the patient makes a request to their healthcare professional for their data to be deleted).
Fisher & Paykel Healthcare uses this data for diagnostic purposes to support the provision of medical therapies, to support patients with their use of their device, to support medical device administration and management, and for device, product and service improvements e.g. firmware updates.
Data can be accessed and retrieved in a number of different ways depending on the type of data requested:
Therapy data can be erased from the SleepStyle device using the “clear patient data” functionality, or otherwise using the factory reset functionality. Data can also be erased directly off the InfoUSB stick.
Data can be erased from the SleepStyle app or SleepStyle web platform by contacting Fisher & Paykel Healthcare as set out in the SleepStyle app or web platform terms and conditions.
Healthcare professionals can request that data is erased from the InfoSmart Web platform by contacting Fisher & Paykel Healthcare as set out in the InfoSmart Web platform terms and conditions.
This page was last updated on 12 September 2025. SleepStyle, InfoUSB and InfoSmart are trademarks of Fisher & Paykel Healthcare Limited