In response to customer queries, we confirm that Fisher & Paykel Healthcare masks do not contain magnets.
Further information is available here

Mask Warranty Statement

Fisher & Paykel Healthcare warrants that Fisher & Paykel Healthcare masks (excluding foams and material diffusers), when used in accordance with the instructions for use, shall be free from defects in workmanship and materials and will perform in accordance with Fisher & Paykel Healthcare’s official published product specifications for a period of 90 days from the date of purchase by the end user.

This warranty does not cover damage caused by:

  • accident;
  • misuse or abuse;
  • modification;
  • failure to follow instructions for use;
  • unsuitable physical or operating environment;
  • failure caused by a product not supplied or manufactured by Fisher & Paykel Healthcare;
  • other defects not related to materials or workmanship;
  • failure to use original spare parts.

Warranty claims can only be made when accompanied by proof of purchase (ie. sales receipt).

If this warranty applies to a defective product, Fisher & Paykel Healthcare will, to the extent permitted by law, at its option, repair or replace the product or the defective material or part. If Fisher & Paykel Healthcare repairs or replaces any product, the warranty period for any product repaired or replaced does not extend beyond the original warranty period.

This warranty is your exclusive warranty. Fisher & Paykel Healthcare excludes all implied conditions and warranties except any implied condition or warranty the exclusion of which would contravene any law or cause any part of this warranty to be void.

To the fullest extent permitted by law, Fisher & Paykel Healthcare disclaims all liability for special, incidental, indirect or consequential damages (including but not limited to, loss of profits) arising out of the sale or use of this product.

This warranty does not exclude or limit the application of any provision of any law where to do so would contravene that law or cause any part of this warranty to be void.

Country-specific Product Warranty Statements: