GLOBAL PRIVACY STATEMENT 
updated 1 July 2025


As part of a global organisation which manufactures, markets and distributes a range of quality healthcare products throughout the world, Fisher & Paykel Healthcare Corporation Limited and each of its subsidiaries (“F&P Healthcare”, “we”, “our” or “us”) recognise the importance of the personal information you trust us with. 

Care drives our commitment to privacy. We endeavour to provide transparency and choice in relation to the collection and processing of personal information. We recognise that we have obligations of care for our end-users, customers, employees, shareholders, research participants and job seekers who seek to join our company. We are committed that the approach we take to personal information reflects and upholds our values.

We may update this statement from time to time so please check our online Global Privacy Statement for the most recent version. This statement is regularly reviewed to ensure it reflects our current practises.
 
Translations may be provided as a courtesy. If discrepancies exist, the English version will prevail.
 
Purpose
This Global Privacy Statement outlines how and why we collect, use, share and protect personal information. It applies to all interactions you may have with us and our products and services. 
 
Scope

The Global Privacy Statement applies to all processing of personal information for our global operations, with the exception of China* which is subject to the China Privacy Statement located here, and which covers the processing of personal information relating to F&P’s China operations.

This statement reflects our group business activities involving personal information, therefore only parts of the Global Privacy Statement may apply to the personal information we collect from you, or may apply to a lesser extent. This depends on which country you interact with us in and local legal requirements. Please contact us if you have any questions and would like to learn more. More specific information about how we handle your personal information and impacts to your privacy may also be provided in the applicable terms and conditions, disclosures and privacy notices you are provided with when you interact with us.

* For the purposes of the Global Privacy Statement, “China” refers to People’s Republic of China, excluding Hong Kong Special Administrative Region, Macao Special Administrative Region and Taiwan.


Table of Contents

PART I. OVERVIEW OF PERSONAL INFORMATION PROCESSING ACTIVITIES

  1. Personal information we collect
  2. Categories of individuals
  3. Categories of information we collect
  4. How we collect and use your personal information
  5. Security of your personal information
  6. Sharing your personal information
  7. International transfers of personal information
  8. Storage and retention of your personal information
  9. Children’s privacy
  10. Your privacy rights
  11. How to contact us
  12. Supervisory authorities

PART II. DETAIL ON F&P HEALTHCARE ACTIVITIES WHICH MAY INVOLVE PERSONAL INFORMATION

  1. Sale and distribution of F&P healthcare products
  2. F&P Healthcare products
  3. InfoSmart Web™
  4. Training and education
  5. Customer care
  6. Events and conferences
  7. Clinical trials and research
  8.  Marketing and updates
  9.  Use of online & web technologies
  10. Job Seekers & Recruitment
  11. Shareholders
  12. Visiting our F&P Healthcare offices and manufacturing, warehouse or distribution sites
  13. Other Uses of Device and Service Data
  14. European Union Data Act

Part I
OVERVIEW OF PERSONAL INFORMATION PROCESSING ACTIVITIES

Part II
DETAIL ON F&P HEALTHCARE ACTIVITIES WHICH MAY INVOLVE PERSONAL INFORMATION

This section outlines a summary of our key business activities. We provide an overview of how and why we collect, use, and share personal information at F&P Healthcare. This is in addition to the information provided in Part I. Overview of personal information processing activities.

This summary reflects our global business activities involving personal information, therefore only parts of the Global Privacy Statement may apply to the personal information we collect from you, or may apply to a lesser extent, depending on the nature of your relationship with us or local legal requirements. We have provided detail about how we may handle personal information depending on the nature of your engagement with us in the sections below. We endeavour to provide additional, specific information to you when you interact with us in the business information, privacy notices and other relevant disclosures and documentation we provide you.

If you have any concerns or would like to confirm how we handle your personal information, we recommend you contact us so we can provide specific detail about your personal information.